Happy New Year!

It’s 2020!

Now that January has arrived and the holidays are in our rearview mirror, it is back to the daily rhythm. As we settle into our new year, with our personal and professional hopes, goals and dreams, we start into a new year following our Missional Calendar.

As a reminder, each month focuses on a theme tied into the different focuses of The Salvation Army as well as Christian holidays like Easter/Lent and Christmas/Advent. This Missional Year at a Glance is an attempt at creating our own rhythm. (It is the same calendar, but if you don’t already have a paper copy, let us know by replying to this email, and we will send one to you!)

Each month, (the) Mission Matters emails will focus on the missional theme of that month. For January our focus is on our mission statement and our core value of ‘excellence’.

At THHS, we embrace the value of excellence as one of the four main pillars of the work that we do (H-housing, O-outcomes, M-mission, E-excellence). In our shelter work, excellence is at the core; we believe it’s an integral piece of what makes up a home.

So what does excellence look like for us?

• It means evidence-based case management and housing work so that the people coming through our doors receive the best possible service from the moment they first encounter any of our staff members.
• It means cleaning and maintaining our buildings as well as we can so that everyone who stays with us feels respected and treated with dignity.
• It means working together as a team, both management and staff, unified by our goals.
• It means treating everyone who comes through our doors as a person, a human being created in the image of God.
• It means our recruiting, hiring and staff training practices are done in the best interest of both the employees and the residents.

This is how we live out our mission “to share the love of Jesus Christ, meet human needs, and be a transforming influence in the communities of our world” with excellence as we strive to be ‘the Hand of God in the Heart of the City’ in 2020.